User-Generated Content Policy

1. Scope

This policy applies to all content submitted by users, including but not limited to:

• Comments on articles;
• Guest articles and opinion pieces;
• Story tips and news submissions;
• Reviews and ratings;
• Forum posts and community discussions;
• Images, videos, and other media;
• Social media interactions linked to our platform.

2. Community Guidelines

We expect all users to engage respectfully and constructively. You agree to:

• Be civil and respectful in your interactions;
• Stay on topic and contribute meaningfully;
• Respect the privacy and rights of others;
• Use your real identity or clearly disclose when you are posting on behalf of an organisation;
• Report content that violates these guidelines.

3. Prohibited Content

You may not submit content that:

• Is defamatory, libellous, or maliciously false;
• Is hateful, discriminatory, or promotes violence against any individual or group;
• Harasses, bullies, or intimidates others;
• Contains obscene, pornographic, or sexually explicit material;
• Infringes copyright, trademark, or other intellectual property rights;
• Contains spam, advertising, or promotional content without permission;
• Impersonates any person or entity;
• Contains viruses, malware, or harmful code;
• Violates any applicable law or regulation;
• Contains personal information of others without their consent;
• Is off-topic or irrelevant to the discussion;
• Is generated by automated bots or scripts.

4. Your Responsibilities

By submitting content, you represent and warrant that:

• You own or have the necessary rights to the content;
• Your content does not violate any third-party rights;
• Your content complies with this UGC Policy and all applicable laws;
• You have obtained all necessary consents for any personal information included in your content;
• You are at least 13 years old.

5. Licence Grant

By submitting content to Africa Pro 24 Media, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable licence to:

• Use, reproduce, modify, adapt, and display your content;
• Distribute your content across our platform and partner channels;
• Sublicense your content to third parties for distribution;
• Use your content for promotional purposes.

You retain ownership of your content and may request removal at any time (see Section 7).

6. Moderation

We reserve the right to moderate all user-generated content. Moderation may include:

• Reviewing content before publication;
• Editing content for clarity, length, or style;
• Removing content that violates this policy;
• Suspending or terminating user accounts for repeated violations;
• Reporting illegal content to law enforcement.

We are not obligated to publish any content and may reject submissions at our discretion.

7. Content Removal

If you wish to remove content you have submitted, please contact us at ugc@africapro24.com. We will make reasonable efforts to remove your content promptly. However, we may retain copies for legal, archival, or operational reasons.

8. Reporting Violations

If you encounter content that violates this policy, please report it to:

• ugc@africapro24.com
• +27 73 665 9899

Please include the URL of the content and a description of the violation.

9. Consequences of Violations

Violations of this policy may result in:

• Removal of the offending content;
• A warning;
• Temporary suspension of commenting privileges;
• Permanent ban from the platform;
• Legal action where appropriate.

10. Disclaimer

User-generated content reflects the views of the individual user and not necessarily those of Africa Pro 24 Media. We do not endorse any user-generated content and are not responsible for its accuracy or reliability.

11. Changes to This Policy

We may update this UGC Policy from time to time. We will notify you of significant changes by posting a notice on our website. Your continued use of our Services after changes take effect constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this UGC Policy, please contact us:

• ugc@africapro24.com
• +27 73 665 9899